UPS Says No Price War Despite Excess Parcel Capacity

United Parcel Service said that there is excess parcel capacity of 12 million pieces a day in the U.S., of which 6 million are held by the Postal Service and the remaining by carriers including UPS. UPS estimates that overall, carriers delivered 84 million parcels a day at the end of 2023, lower than previously projected because consumers pulled back spending as inflation skyrocketed. However, UPS CEO Carol Tomé said this is not indicative of a price war. She added that UPS is no longer reducing its intake of Amazon parcels, as part of previous efforts to reduce its exposure to a single customer. Amazon makes up more than 11% of UPS’ revenue. “The glide-down is over,” she said.

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