DocuSign Announces Fourth Quarter and Fiscal Year 2024 Financial Results

DocuSign Announces Fourth Quarter and Fiscal Year 2024 Financial Results

PR Newswire

SAN FRANCISCO, March 7, 2024

SAN FRANCISCO, March 7, 2024 /PRNewswire/ — DocuSign, Inc. (NASDAQ: DOCU), which offers the world’s #1 e-signature product as part of its industry leading lineup, today announced results for its fourth quarter and fiscal year ended January 31, 2024.

“DocuSign ended Fiscal 2024 with momentum in product innovation, customer growth, and financial performance, including more than doubling free cash flow year-over-year,” said Allan Thygesen, CEO of DocuSign. “The agreement management opportunity is massive, and we’re excited to deliver category-defining innovation to our 1.5 million customers in Fiscal 2025 and beyond.”

Fourth Quarter Financial Highlights

   -- Total revenue was $712.4 million, an increase of 8% year-over-year. 
      Subscription revenue was $695.7 million, an increase of 8% 
      year-over-year. Professional services and other revenue was $16.7 million, 
      an increase of 5% year-over-year. 
   -- Billings were $833.1 million, an increase of 13% year-over-year. 
   -- GAAP gross margin was 79% for both periods. Non-GAAP gross margin was 82% 
      compared to 83% in the same period last year. 
   -- GAAP net income per basic share was $0.13 on 206 million shares 
      outstanding compared to $0.02 on 202 million shares outstanding in the 
      same period last year. 
   -- GAAP net income per diluted share was $0.13 on 210 million shares 
      outstanding compared to $0.02 on 206 million shares outstanding in the 
      same period last year. 
   -- Non-GAAP net income per diluted share was $0.76 on 210 million shares 
      outstanding compared to $0.65 on 206 million shares outstanding in the 
      same period last year. 
   -- Net cash provided by operating activities was $270.7 million compared to 
      $137.1 million in the same period last year. 
   -- Free cash flow was $248.6 million compared to $113.0 million in the same 
      period last year. 
   -- Cash, cash equivalents, restricted cash and investments were $1.2 billion 
      at the end of the quarter. During the quarter, the company repaid $689.9 
      million principal amount of our 2024 convertible senior notes.

Fiscal 2024 Financial Highlights

   -- Total revenue was $2.8 billion, an increase of 10% over the prior year. 
      Subscription revenue was $2.7 billion, an increase of 10% over the prior 
      year. Professional services and other revenue was $75.2 million, an 
      increase of 2% year-over-year. 
   -- Billings were $2.9 billion, an increase of 9% over the prior year. 
   -- GAAP gross margin was 79% for both years. Non-GAAP gross margin was 83% 
      compared to 82% in the prior year. 
   -- GAAP net income per basic share was $0.36 on 204 million shares 
      outstanding compared to a loss of $0.49 on 201 million shares outstanding 
      in fiscal 2023. 
   -- GAAP net income per diluted share was $0.36 on 209 million shares 
      outstanding compared to a loss of $0.49 on 201 million shares outstanding 
      in fiscal 2023. 
   -- Non-GAAP net income per diluted share was $2.98 on 209 million shares 
      outstanding compared to $2.03 on 206 million shares outstanding in fiscal 
      2023.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures and Other Key Metrics.”

Operational and Other Financial Highlights

   -- DocuSign Achieves StateRAMP Authorization: State, local and education 
      customers can now use DocuSign solutions like Contract Lifecycle 
      Management (CLM) and eSignature (DocuSign Federal) in the 
      StateRAMP-authorized environment. Customers will be able to reclaim the 
      time spent on paper-intensive, manual processes and improve constituent 
      experiences while increasing information security. 
   -- DocuSign 2023 Release 4: DocuSign announced new product capabilities for 
      generating agreements, creating better signing experiences and managing 
      end-to-end agreements. Highlights of our recent product release include: 
          -- Identity Wallet for Qualified Electronic Signatures (QES): Further 
             simplifies the QES agreement process for repeat signers by pairing 
             their Identity Wallet with their mobile or desktop passkey and 
             leveraging built-in biometric including FaceID and fingerprint 
             scans. Signers enjoy a streamlined identification process, and 
             organizations achieve faster completions for their most important 
             documents. 
          -- Modernized DocuSign CLM search experience: We've made it easier 
             for users to access agreements and leverage AI across their 
             contracts. Our new modern search experience makes agreements more 
             discoverable and actionable, allowing users to save customized 
             searches most relevant to their role, filter for specific contract 
             attributes, and execute bulk actions such as downloading or 
             exporting agreements right from the results page.

Outlook

The company currently expects the following guidance:

— Quarter ending April 30, 2024 (in millions, except percentages):

Total revenue                                           $704   to   $708 
Subscription revenue                                    $686   to   $690 
Billings                                                $685   to   $695 
Non-GAAP gross margin                                  81.0 %  to  82.0 % 
Non-GAAP operating margin                              27.0 %  to  28.0 % 
Non-GAAP diluted weighted-average shares outstanding    208    to   213

— Fiscal year ending January 31, 2025 (in millions, except percentages):

Total revenue                                          $2,915  to  $2,927 
Subscription revenue                                   $2,843  to  $2,855 
Billings                                               $2,970  to  $3,024 
Non-GAAP gross margin                                  81.0 %  to  82.0 % 
Non-GAAP operating margin                              26.5 %  to  28.0 % 
Non-GAAP diluted weighted-average shares outstanding    208    to   213

A reconciliation of non-GAAP guidance measures to corresponding GAAP guidance measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by many factors, including the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP financial results included in this release.

About DocuSign

DocuSign redefines how the world comes together and agrees, making agreements smarter, easier and more trusted. As part of its industry leading product lineup, DocuSign offers eSignature, the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over 1.5 million customers and more than a billion users in over 180 countries use DocuSign products and solutions to accelerate the process of doing business and simplify people’s lives.

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